IthacaMed Achieves Patient-Center Medical Home (PCMH) Level 3 Recognition

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IthacaMed has a long-standing record for quality care and always striving to improve their care and customer service. This passion and dedication is what helped them achieve PCMH Level 3 recognition from the National Committee for Quality Assurance (NCQA).

“IthacaMed is thrilled to follow the patient-centered medical home model,” says Dr. Adam Law from IthacaMed. “This model of care delivery places the needs of the patient at the center of the health care process.”

IthacaMed offers a variety of specialties, from Internal Medicine to Primary Care, to the residents of Tompkins and surrounding counties. They have also expanded their service hours for routine and urgent care appointments twice a month to increase their availability to their patients. IthacaMed also provides house calls focusing primarily on those patients that live close to the office how have a difficult time leaving their homes. This service has made it possible for several of IthacaMed’s patients to remain in their homes, where they are comfortable, but still receive care during their advanced years or stages of illness.

What is PCMH?
This evidence-based, patient centered process focuses on highly coordinated care and building long-term relationships. In the PCMH model, the role of the primary care provider is to organize and coordinate all of the patient’s care allowing the patient’s team of health care professionals to work together to provide improved quality of care. The primary care provider will maintain a list of the patient’s providers, diagnoses, medications and doses, surgeries, as well as social history and wellness and prevention measures. Maintaining this information helps the primary care provider obtain a more holistic view of the patient’s health and allows for a clearer communication process between the patient and all providers associated with that individual’s care.

What are the Benefits of PCMH?

  • Patients become the center of their care, improving patient outcomes
  • Primary care providers coordinate care through sharing health-related information to hospitals, nursing homes, behavioral health providers, rehab centers, and anyone else associated to the patient’s care
  • Collaboration between primary care and community services to assist the patient (i.e. transportation, food assistance, etc)
  • Reduce costs by lowering hospital and emergency department visits
  • Mitigates health disparities

Care Compass Network is proud to support IthacaMed throughout their endeavor to become PCMH recognized and is proud of their accomplishment of this major milestone.