In February 2017, Ericsson surveyed 4,500 smartphone users in Germany, Japan, South Korea, United Kingdom, and the United States aged 18-69 who are avid users of smart watches, fitness trackers, and health apps to monitor their health. Although the survey respondents are not representative of the general population, Ericsson predicts these responses could point towards future healthcare trends.
According to the Ericsson report, over 60% of respondents felt more in control of their own health leading to a healthier lifestyle when using a wearable device such as a smart watch or fitness tracker. As consumers are faced with more choices in insurance and healthcare providers, consumers are often dissatisfied with the lack of quick, personalized attention from their providers. “Currently, more than one in two patients with chronic ailments are frustrated by long appointment wait times and their inability to get a convenient appointment,” the report says. “Some 39% of chronic patients say online consultations with doctors will make it easier to manage their health compared to face-to-face meetings.”