Lean Six Sigma for Healthcare

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May 3, 2019 @ 8:00 am – May 10, 2019 @ 4:30 pm
Care Compass Network - Compass Room
33 Lewis Rd
NY 13950

About the Course
The Lean Six Sigma for Healthcare course utilizes the principles and methods of Lean Six Sigma to teach a problem-solving tool set that is appropriate for the individual, teams, or organizations who are not seeking certifications but could greatly benefit from the analytical tools and methods used in Six Sigma.

Who Should Attend
This course is designed for individuals from various organizational departments including finance, logistics, quality, HR, production, engineering and staff operations. Process owners or leaders that would benefit from the tools but do not need the full Green Belt training program.
This course is open only to Care Compass Network partner organizations. Registration is required.

Training Dates: Friday, May 3rd AND Friday, May 10th from 8:00am – 4:30pm each day
Training Location: Care Compass Network, 33 Lewis Road, Binghamton NY 13905

This is a two-day training. Participants must attend each day of training. Lunch will be provided each day.

Learning Objectives
The overarching learning objective of the Lean Six Sigma for Healthcare course is to develop a comprehensive set of skills that will allow you to function effectively as a Lean Six Sigma Green Belt. The Lean Six Sigma Green Belt body of knowledge includes techniques for both quantitative and nonquantitative analysis, as well as the team leadership skills necessary to get projects across the goal line.

Benefits of Lean Six Sigma
There are no complicated statistics
Tools are simple and can be completed by hand in a few minutes
Projects are completed in days or weeks rather than months or years
Best of all, while the tool set can stand alone, solving problems and contributing to operational excellence and the bottom line, it forms a foundation upon which for more advanced process improvement tools and methods that can be added later on.

About the Instructor
Vickie is a Lean Six Sigma Master Black Belt and has been applying Six Sigma to healthcare processes since 1996 and, while healthcare is her specialty, she has experience in a wide range of manufacturing and service industries, with military and civilian organizations, in the US and abroad. Her expertise extends beyond Lean Six Sigma to include Theory of Constraints, TRIZ, and Change Management. A registered nurse with more than twenty years of clinical experience, Vickie earned her BSN from Southwestern College where she graduated valedictorian in 1988 and a MSN/HCSM from Loyola University, New Orleans. She has achieved multiple specialty certifications including CPHQ and COHN-S. Vickie served as Director of Commercial Healthcare and MBB for Military Healthcare for NOVACES, LLC, a leading international provider of SystemCPI consulting services. As a NOVACES consultant, Vickie provided expertise and leadership to develop and guide CPI deployment strategies, lead complex, enterprise-level projects and events, develop and provide LSS training and mentoring services. As Quality Leader for General Electric Corporate Healthcare and Medical Programs, she developed and deployed a balanced scorecard and drove quality, compliance, cost, and productivity initiatives across GE’s global clinic network. Other experience including Environmental Health and Safety and Occupational Health management, clinical and leadership roles in primary care and specialty clinics and medical centers, and as an educator in the clinic and college classroom provide a blend of expertise and experience that have allowed Vickie the privilege to pursue her passion and, for more than 30 years, to lead clinical, business, and military teams, receiving multiple academic and professional awards. She is a co-author of ‘Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management’ published in 2012. Vickie has published numerous quality-related articles and presented at national and international venues.