Calendar of Events

Buprenorphine Treatment for Opioid Use Disorder during the COVID-19 Pandemic @ Webinar
Jul 7 @ 12:00 pm – 1:00 pm

Join the Region 2 Public Health Training Center for their July Log-in2Learn live webinar. Participants will learn about Buprenorphine Treatment for Opioid Use Disorder during the COVID-19 Pandemic from Dr. Tiffany Lu, MD, MS, Assistant Professor of Medicine, Montefiore Medical Center / Albert Einstein School of Medicine.

After the webinar, participants will be able to:

  1. Explain regulatory updates regarding buprenorphine treatment during a public health emergency
  2. Describe practice-level changes in buprenorphine treatment throughout COVID-19
  3. Discuss common issues affecting patients in buprenorphine treatment during COVID-19
Coping with Crisis During COVID-19 Webinar Series Part 5: Sharing Experiences from the Field @ Webinar
Jul 8 @ 12:00 pm – 1:00 pm

Within the context of the COVID-19 pandemic, part five of this series will focus on experiences from the field. We want to hear from you and your experiences regarding supporting crisis coping during this pandemic.

  • What have you done to intervene during a crisis or to increase safety with children and families?
  • How are you attending to safety and crisis experiences in your work?
  • What have you learned?

Please share your experiences with us at and we will share as many as we can during our webinar! 

This offering will involve two providers in direct services sharing their experiences. We will then share some of your experiences as a discussion and end with a Q&A.

Practical Change Management – Online Training Series! @ Care Compass Network
Jul 9 @ 8:00 am – Jul 30 @ 4:30 pm

Practical Change Management

Care Compass Network is excited to partner with Corning Community College to offer this Practical Change Management Workshop free of charge to Care Compass Network Partner Organizations!



This is an online training.  To complete the training, participants must be in attendance for each of the two hour online sessions listed below.


July 8th @ 2pm-4pm

July 9th @ 2pm-4pm

July 10th @ 2pm-4pm

July 13th @ 2pm-4pm

July 15th @ 2pm-4pm

July 16th @ 2pm-4pm

July 21st @ 2pm-4pm

July 22nd @ 2pm-4pm


Registration is required. Deadline to register is July 1st.

Prior to the first online session, registered participants will receive links to the online training as well as the pre-training registration forms required to participate.


About the Course 

Organizations today are balancing an increasing number of variables in an attempt to stay competitive in a global market. The only thing that remains constant is change, and yet many times desired results are not achieved because of the human aspect of change (resistance and denial). Your ability to help people overcome their reactions and focus with new initiatives is critical to your success.

In this two-day workshop, participants learn how to assess, plan and implement changes. Working with the latest change management principles, a systematic framework, and tools for effective change. Participants learn to develop and implement effective criteria and guidelines that will manage change as it affects people, technology, and the organization.

Who Should Attend 

Managers, Supervisors, Executives, Project Managers, Department leaders, Government Representatives, Senior Executives including C-Level, and facility Operating Unit Managers.

* This workshop is open only to Care Compass Network Partner Organizations*

About the Instructor 

Vickie is a Lean Six Sigma Master Black Belt and has been applying Six Sigma to healthcare processes since 1996 and, while healthcare is her specialty, she has experience in a wide range of manufacturing and service industries, with military and civilian organizations, in the US and abroad. Her expertise extends beyond Lean Six Sigma to include Theory of Constraints, TRIZ, and Change Management. A registered nurse with more than twenty years of clinical experience, Vickie earned her BSN from Southwestern College where she graduated valedictorian in 1988 and a MSN/HCSM from Loyola University, New Orleans. She has achieved multiple specialty certifications including CPHQ and COHN-S. Vickie served as Director of Commercial Healthcare and MBB for Military Healthcare for NOVACES, LLC, a leading international provider of SystemCPI consulting services. As a NOVACES consultant, Vickie provided expertise and leadership to develop and guide CPI deployment strategies, lead complex, enterprise-level projects and events, develop and provide LSS training and mentoring services. As Quality Leader for General Electric Corporate Healthcare and Medical Programs, she developed and deployed a balanced scorecard and drove quality, compliance, cost, and productivity initiatives across GE’s global clinic network. Other experience including Environmental Health and Safety and Occupational Health management, clinical and leadership roles in primary care and specialty clinics and medical centers, and as an educator in the clinic and college classroom provide a blend of expertise and experience that have allowed Vickie the privilege to pursue her passion and, for more than 30 years, to lead clinical, business, and military teams, receiving multiple academic and professional awards. She is a co-author of ‘Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management’ published in 2012. Vickie has published numerous quality-related articles and presented at national and international venues.

Supervisory Best Practices Series: What Supervisors Need to Know and Do to Hold Supervisees Accountable @ Webinar
Jul 16 @ 12:00 pm – 1:00 pm

Supervisors have many challenging tasks and roles. One of the most daunting and emotionally laden roles involves having those hard conversations with supervisees about work performance problems. In some cases, relationships may be strained when supervisors had previous peer level co-worker relationships with staff they now supervise. Supervisors may also encounter challenges with staff who are “long timers” and may not fully accept the supervisor’s authority. Some performance related issues may be embarrassing and very sensitive to discuss. Some employees have personalities characterized by emotional fragility while others may be likely to respond with aggressive defensiveness to any sort of critical feedback. Supervising people is not easy!

Many supervisors are eager to learn approaches to holding people accountable that are productive for the employee, the supervisor and the organization. This webinar will present information and approaches that support a supervisor’s skills, confidence and courage to have hard conversations and communicate with GRIT: Generosity, Respect, Integrity and Truth.

2020 Telehealth Innovation Forum @ Webinar
Jul 21 @ 8:00 am – Jul 22 @ 4:00 pm

Back for its 14th year, the Telehealth Innovation Forum gathers industry leaders and healthcare visionaries from around the world to share virtual care best practices, clinical and business workflow models, and achieved outcomes. The Forum provides attendees exceptional networking opportunities, an immersive experience zone, and innovative presentations showcasing virtual care best practices, successful telemedicine programs, and the future of telehealth technology.

This year’s Forum will be an entirely virtual experience. We are committed to continuing the Forum’s time-honored tradition by creating a truly engaging, impactful, and can’t-miss virtual learning experience.

Care Compass Network’s Chief Medical Officer and Telehealth Program Manager will be presenting on how telehealth technologies are being used at skilled nursing facilities to reduce preventable Emergency Department transfers.

Lean for Healthcare – Online Training Series @ Webinar
Aug 18 @ 2:30 pm – 4:30 pm

Care Compass Network is excited to partner with Corning Community College to offer this Lean for Healthcare Workshop FREE to Care Compass Network partner organizations! The Lean for Healthcare course utilizes the principles and methods of Lean Six Sigma to teach a problem-solving tool set that is appropriate for the individual, teams, or organizations who are not seeking certifications but could greatly benefit from the analytical tools and methods used in Six Sigma. This course is designed for individuals from various organizational departments including finance, logistics, quality, HR, production, and staff operations. Process owners or leaders that would benefit from the tools but do not need the full Green Belt training program. Participants must be in attendance for each of the two-hour online sessions included in the series. Registration is required and this workshop is open only to Care Compass Network Partner Organizations!

This workshop runs from August 18th through September 17th.

Save the Date: September Stakeholders Meeting @ Doubletree by Hilton
Sep 11 @ 11:00 am – 2:00 pm
5th Annual New York State Suicide Prevention Conference @ The Desmond Hotel and Conference Center
Sep 15 @ 8:00 am – Sep 16 @ 5:00 pm

We are pleased to share our Save the Date for this year’s New York State Suicide Prevention Conference.   Please join us for this important learning and networking event.  

This year’s theme Helping Those Who Help Others includes a focus on suicide prevention within the first responder, veterans, and active military communities. 

This year’s conference will offer cutting edge insights, thought leading discussion, and networking guided by the latest research, developments, and challenges in the field of suicide prevention.       

We will be offering content and networking for :

  • Community and coalition leaders
  • School mental health professionals and school leaders
  • Professionals working with higher risk youth
  • Those working with marginalized or higher risk New Yorkers
  • Health care and behavioral health care (mental health and substance use disorder) professionals
  • Those with lived experience and those working with suicide loss survivors and suicide attempt survivors

A Call for Proposals will be shared shortly and we hope you will consider either submitting a proposal and/or be sure to plan on attending.  We hope to see you there.


Save the Date! AHI Leadership Summit: Uniting the Future of Population Health and Virtual Care @ Lake Placid Conference Cente
Sep 24 – Sep 25 all-day
Motivational Interviewing @ Care Compass Network
Sep 25 @ 9:00 am – 4:00 pm

To support and promote a culturally sensitive community and workforce across our PPS, Care Compass Network is proud to offer The Theory and Practice of Motivational Interviewing. Motivational interviewing is a client-centered counseling model of communication and counseling that is used for evoking and enhancing people’s intrinsic motivation to change unhealthful behaviors that are inconsistent with their values and goals. In this workshop, participants will learn the techniques of motivational interviewing and how to apply them in their work. Registration is required and this workshop is open only to Care Compass Network Partner Organizations!