Calendar of Events

Cultural Competency & Health Literacy Meeting @ Care Compass Network - The Strategy Room
Oct 25 @ 9:00 am – 10:00 am
Long Term Care Planning Project Meeting @ Empire State Plaza, Meeting Room 6
Oct 25 @ 10:00 am – 1:00 pm

The NYS Department of Health and the State Office for the Aging are announcing the fifth meeting of the Long Term Care Planning Project (LTCPP), an initiative designed to understand the projected needs of older adults in New York by examining the State’s aging and long term care system.

The fifth meeting of the LTCPP will be held on Friday, October 25, 2019 in Meeting Room 6, on the Concourse of the Empire State Plaza in Albany from 10:00 a.m. – 1:00 p.m. The topic of this meeting will be Financing Alternatives to Public Programs. At this meeting, participants can expect to hear from speakers on select programs and alternative ways the State should consider financing public programs.

Seating is limited and registration is required. Please register by Tuesday, October 22, 2019.

For more information please visit the LTCPP webpage. Please direct any questions to

Broome County Safe Housing Task Force Public Forum @ Southern Tier Independence Center
Oct 29 @ 5:00 pm – 7:00 pm
Food as Medicine Summit @ DoubleTree by Hilton Hotel Binghamton
Nov 6 @ 9:00 am – 3:30 pm

Food and Health Network is pleased to announce our upcoming event, the Food as Medicine Summit! This event will bring together regional stakeholders around the critical connections between nutrition, food security, and chronic diseases; the services and interventions that recognize and address these links; and the opportunities for economic development through local procurement.

The day long event will feature a keynote address by Jean Terranova, Director of Food and Health Policy at Community Servings and a co-author of the Massachusetts Food is Medicine State Plan. There will also be a plenary panel on the regional food as medicine landscape, lunch, afternoon workshops, and concluding session to identify next steps.

The registration fee is $15, which includes lunch. The event will take place Wednesday, November 6, 2019 at the DoubleTree by Hilton Hotel, 225 Water Street, Binghamton. Space is limited. Scholarships are available; contact Erin Summerlee at for more information.

Workforce Development and Transition Team Meeting @ Care Compass Network - Compass Room
Nov 19 @ 1:00 pm – 2:00 pm
Cultural Competency & Health Literacy Meeting @ Care Compass Network - The Strategy Room
Nov 22 @ 9:00 am – 10:00 am
Health Coach Training @ Visiting Nurse Services of Ithaca
Dec 4 @ 9:00 am – 4:00 pm

Care Compass Network has partnered with the VNS of Ithaca to provide Health Coach Training to eligible employees of hospital systems and community-based organization who are contracted to participate in the Care Transition (2biv) Project.

A minimum number of 2 attendees is required to hold this training. Registration is required.

Registrants must become active Health Coaches after receiving training.

Who should attend the training?
The Project Champion for each organization is strongly encouraged to attend. Eligible Health Coaches selected by the Project Champion at each organization and who will be preforming the facility visit, the home visits and the three follow-up phone calls.The role of the Health Coach in the CCN Care Transition Intervention Model is to coach Medicaid Members and family caregivers to promote skill-transfer of self-care skills and have caregiver develop skills and confidence in four key areas, known in the CTI project as “pillars.” These are:

    1. Medication self-management
    2. Primary care provider or specialist follow-up
    3. Patient understanding of “red flag” indicators of worsening condition and appropriate next steps
    4. Use of a patient-centered health record that helps guide patients through the care process

Once a patient is referred to a home care agency and/or a community agency for health coaching services, the transition coach visits patient in the hospital to describe the intervention and invite the patient to participate. The visit is followed by a home visit and three follow-up phone calls over a four-week period.

Training Format
VNS of Ithaca, shall perform interactive in-person classroom training sessions for up to 16 participants for an 8-hour training.

What will I learn?
This training opportunity will train individuals in coaching patients build their confidence and competence in the four conceptual areas, or “pillars: medication self-management, use of a patient-centered health record, primary care and specialist follow-up and knowledge of red flags of their condition and how to respond. Lecture will be provided on each of the four pillars. A break out session will follow each section on the pillar affording participants practice time in the skill area.

Who teaches the program?
The program is led by Sue Ellen Stuart, (BSN, MS) CEO of VNS of Ithaca and staff from the VNS of Ithaca.

Workforce Development and Transition Team Meeting @ Care Compass Network - Compass Room
Dec 17 @ 1:00 pm – 2:00 pm
Cultural Competency & Health Literacy Meeting @ Care Compass Network - The Strategy Room
Dec 27 @ 9:00 am – 10:00 am
Lean Six Sigma Green Belt – Healthcare
Jan 28 @ 12:00 am – 11:45 pm

Training Via Online Distance Learning:
“The goal is to make healthcare more efficient, more effective, with higher quality and fewer errors – and, in the process, save lives.” – Dr. Mohammad Khasawneh
Pre-recorded rebroadcast of our September 2014 program

  • Open-book, open-note assignments due by the last day of session to be eligible for certification
  • Only through distance learning
  • Pre-recorded lectures and slides are available on our Blackboard course management system 24/7
  • Emphasize why implementation of Lean Six Sigma is vital to the continuous improvement of hospital operations, in specific; and healthcare delivery systems, in general
  • Several healthcare case studies and applications of Lean Six Sigma concepts will be presented
  • Educational games and group activities will be used
  • Recommend minimum of 30 to 40 hours for completing assignments
  • Notification of course completion will be approximately 6 weeks following the end of the session

Who Should Attend:

  • Healthcare Executives
  • Directors
  • Physicians
  • Nurses
  • Pharmaceutical Staff
  • Hospital and Office Administrative Staff
  • Industrial Management Engineers
  • Performance Improvement Specialists
  • Laboratory and Specialized Healthcare Services Staff
  • Clinical Staff
  • Insurance Company Staff
  • Anyone seeking Lean Six Sigma Green Belt certification


  • Continuous process improvement (CPI) in healthcare with emphasis on both Lean and Six Sigma concepts and methodologies;
  • Lean concepts and its applications in healthcare, such as 5s, waste reduction, value stream mapping, and error proofing;
  • DMAIC (Define, Measure, Analyze, Improve, and Control) to solve healthcare issues and transition CPI projects from one phase to another;
  • Basic statistical analysis methods and tools to determine key relationships between health system inputs and outputs;
  • The integration of both Lean and Six Sigma for achieving data-driven process improvement results in healthcare systems;
  • Team dynamics and leadership in healthcare domain to provide effectively successful healthcare projects.

Participants will be able to:

  • Recognize the need and key attributes of a successful Lean Six Sigma program in an organization; Describe the roles and responsibilities of a certified Lean Six Sigma Green Belt in a healthcare organization;
  • List the fundamentals of the DMAIC problem-solving methodology;
  • Use basic Lean Six Sigma tools for project definition and process baseline, and improvement analysis, implementation, and sustainability;
  • Define the need for advanced problem solving and improvement methodologies used by project teams;
  • Integrate Lean Six Sigma knowledge and tools to successfully implement, deploy, and sustain process improvements.

Upon request, participants will also receive a certificate of continuing education credits for a total of 3.3 CEUs from the Thomas J. Watson School of Engineering and Applied Science at Binghamton University.