INTERACT – Project 2.b.v.i.i


INTERACT (Interventions to Reduce Acute Care Transfers) is a quality improvement program that focuses on the management of acute changes in a resident’s condition in order to stabilize the patient and avoid transfer to an acute care facility. This includes providing the Skilled Nursing Facilities (SNF) with clinical and educational tools and strategies for use in every day practice in long-term care facilities.

Care Compass Network’s Goals

  • Reduce avoidable emergency department visits within the Medicaid/ dual eligible nursing home population by 25% by the year 2020.
  • To incentivize facilities to use various INTERACT tools.
  • Provide Skilled Nursing Facilities (SNF) with the tools, workforce, and IT support needed to provide the best quality care for their residents.

Who is Eligible to Participate in the Project?

Eligibility is open to any Skilled Nursing Facility (SNF) within Care Compass Network’s nine-county region.

Latest News & Updates

Launch of Online INTERACT Certified Champion Training – August 7, 2019

Pathway Health has recently launched an INTERACT Certified Champion course and an INTERACT Certified Champion Recertification course that is entirely online! This is an amazing step forward towards sustainability for this project as it is no longer necessary for in-person trainings to be held. This will help alleviate the geographic barriers that are evident in our 9-county region and allow staff the flexibility of being able to complete the training per their own schedule. CCN is reimbursing INTERACT partners’ employees for their time and for the cost of the training for a total of 4 Champions through the DSRIP Program. […] Register here

INTERACT Champion Training – May 29, 2018

We are offering a two-day interactive training on June 13th & 14th, that will provide attendees with an in-depth description of the INTERACT QIP strategies, care processes, tools, and other resources to improve care and prevent hospital transfers when safe and feasible. The INTERACT Certified Champion Master Trainer will share key lessons learned on successful program implementation and sustaining the program over time. CCN will reimburse ALL INTERACT partners to send 2 Champions to this training. These can be those Champions who have been trained in the past or 2 new Champions. Both Champions must attend both days of training to receive reimbursement. […] Read More

Important Notice – Quarterly Reporting due by October 25th – October 18, 2017

For Partners Contracted to do Project Work: With the first 6 months of DSRIP Year 3 complete, CCN must submit the patient engagement reporting data to the DSRIP Independent Assessor in order to earn performance dollars tied to speed and scale. If you have not submitted your date for April 1st – September 30th 2017, please submit your activity by October 25th. All speed and scale reports or any document (could include a screenshot, email, word document, excel file, etc) that includes PHI should be submitted via the sFTP site. For additional information on the sFTP site, please click here to view the CCN sFTP Guide.

Care Compass Network Supports Partner Organizations Through IT Funding Opportunities – August 24, 2017

Care Compass Network (CCN) can help support partner organizations through approved IT funding opportunities. Currently, programs are in place to assist partners with new implementations of EMR/ EHR systems and to provide funding to accommodate […] Read More

INTERACT Project 2bvii Webinar – June 23, 2017

Project Management Coordinator, Nicolette Roselli and Emily Pape, Director of Population Health provide an understanding of the quality metrics that will be used during DSRIP Year 3 and discuss any project-specific changes […] Watch Webinar

INTERACT Tools Implemented to Improve Quality of Care and Reduce Hospitalization – May 2, 2017

The quality of care for a resident in a skilled nursing facility can be dramatically enhanced when staff, caregivers and family members are aware of warning signs related to changing health conditions. As part of the Quality Improvement Initiative, Care Compass Network (CCN) is leading a team focused on implementing the regular use of […] Read More